HarmoniPrime Life ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by our company.
This Privacy Policy applies to our website, including all associated pages, subdomains, and mobile applications (collectively, the "Site"), and all of our services and digital products (collectively, with the Site, the "Services").
By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
We collect information about you in various ways depending on how you interact with our Services. This information may include personal information (information that can be used to identify you).
2.1 Information You Provide to Us
We collect information you provide directly to us when you:
Create an account or user profile
Make a purchase
Fill out a form
Submit a support request
Communicate with us via third-party platforms
Post reviews or comments
Subscribe to our newsletters
Participate in surveys, contests, or promotions
Otherwise communicate with us or use our Services
Types of data we collect may include:
Account Information: Your name, email address, password, username, and other details you provide when creating an account.
Contact Information: Your address, phone number, and email address.
Financial Information: Your payment method details, billing address, and transaction history. Note that we do not store full credit card numbers as payments are processed by our third-party payment processors.
Profile Information: Your preferences, purchase history, and any other information you add to your profile.
Communications: Information you provide when you contact us with questions, feedback, or otherwise correspond with us.
Survey Responses: Your responses to surveys or feedback requests.
When you access or use our Services, we may automatically collect information about you, including:
Log Information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
Device Information: We collect information about the device you use to access our Services, including information about the device's software and hardware, unique device identifiers, mobile network information, and device settings.
Usage Information: We collect information about your usage of the Services, such as the actions you take (e.g., product browsing, purchases) and how you interact with the Services.
Location Information: We may collect information about the approximate location of your device from your IP address.
Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.
We may obtain information from other sources and combine that with information we collect through our Services. For example, we may collect information about you from third parties, including but not limited to social media platforms, data enrichment providers, other users who refer you to our Services, and marketing partners.
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Provide, maintain, and improve our Services
Process transactions and send you related information, including confirmations, receipts, invoices, technical notices, updates, security alerts, and support and administrative messages
Resolve disputes and troubleshoot problems
Prevent potentially prohibited or illegal activities and enforce our Terms of Service
Personalize and improve your experience with our Services
Send you product updates, marketing communications, and other information that may be of interest to you
Respond to your comments, questions, and requests and provide customer service
Monitor and analyze trends, usage, and activities in connection with our Services
Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of our company and others
Carry out any other purpose described to you at the time the information was collected
We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. These service providers are limited in their ability to use your information for purposes other than providing services for us.
Examples of service providers include:
Payment processors to process transactions
Cloud storage providers to store our data
Analytics providers to help us understand how users interact with our Services
Email service providers to send out emails on our behalf
Customer support service providers to provide customer support
Comply with legal obligations, such as a law, regulation, search warrant, subpoena, or court order
Protect and defend the rights or property of our company
Prevent or investigate possible wrongdoing in connection with the Services
Protect the personal safety of users of the Services or the public
Protect against legal liability
In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, we may transfer or share your information with the party involved in such process. We will notify you before your personal information becomes subject to a different privacy policy.
We may share your information with your consent or at your direction, such as when you choose to share information with social networks or other third parties.
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
5. YOUR CHOICES
You may update, correct, or delete information about you at any time by logging into your online account or emailing us at [Your Contact Email]. If you wish to delete or deactivate your account, please email us, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of your information for a certain period of time.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
You may opt out of receiving promotional emails from us by following the instructions in those emails or by emailing us at [email protected]. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Some browsers offer a "Do Not Track" ("DNT") signal. We currently do not respond to DNT signals.
6. DATA RETENTION
We will retain your information for as long as your account is active or as needed to provide you with the Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
7. DATA SECURITY
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.
8. INTERNATIONAL DATA TRANSFERS
We are based in United States, and the information we collect is governed by United States law. If you are accessing the Services from outside United States, please be aware that information collected through the Services may be transferred to, processed, stored, and used in United States and other jurisdictions. Your use of the Services or provision of any information constitutes your consent to the transfer to and processing of your information in United States and other jurisdictions, which may not have data protection laws that provide the same level of protection as those in your country.
9. CHILDREN'S PRIVACY
Our Services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under 13 (or 16 in certain jurisdictions). If you become aware that a child has provided us with personal information without parental consent, please contact us at [email protected]. If we become aware that a child under 13 (or 16 in certain jurisdictions) has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child's account.
10. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information. These may include:
10.1 For EU/EEA/UK Residents (GDPR)
If you are a resident of the European Union (EU), European Economic Area (EEA), or United Kingdom (UK), you have certain rights under the General Data Protection Regulation (GDPR):
Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure: In certain circumstances, you have the right to request that we delete your personal information.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to request that we transfer your personal information to another service provider in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to our processing of your personal information for direct marketing purposes or when processing is based on our legitimate interests.
Right to Withdraw Consent: Where we process your personal information based on your consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us at [email protected].
Right to Know: You have the right to request that we disclose certain information to you about our collection, use, disclosure, and sale of your personal information over the past 12 months.
Right to Delete: You have the right to request that we delete your personal information that we have collected from you, subject to certain exceptions.
Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the sale or sharing of your personal information to third parties.
Right to Correction: You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA/CPRA rights.
Depending on your location, you may have similar rights under other data protection laws. Please contact us at [email protected] for more information.
11. THIRD-PARTY LINKS AND SERVICES
Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.
12. CHANGES TO THIS PRIVACY POLICY
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy frequently to stay informed about our information practices and the choices available to you.
13. COOKIES AND SIMILAR TECHNOLOGIES
13.1 Types of Cookies We Use
Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
Analytics providers (such as Google Analytics)
Advertising networks
Social media platforms
Payment processors
By using our Services, you acknowledge that you have read and understood this Privacy Policy.